Complaint·September 19, 2024

According to Title 22 Regulation 87466 Observation of the Resident, The licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional and social functioning and that appropriate assistance is provided when such observation reveals unmet needs. When changes such as unusual weight gains or losses or deterioration of mental ability or a physical health condition are observed, the licensee shall ensure that such changes are documented and brought to the attention of the resident's physician and the resident's responsible person, if any. With a resident with Dementia, an annual medical check up by a residents physician is required. Facility is also allowed to to assessments and reassessments whenever there is a change in condition. LPA was also able to obtain emails showing proof that the facility gets in touch with the residents responsible parties/family members. Based on records review, the department has determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Report is reviewed and copy is provided.