Complaint·September 19, 2024

On 9/19/24, Licensing Program Analyst (LPA) Grace Donato conducted an unannounced complaint investigation visit. LPA met with Executive Director, Steven Silacci and explained the purpose of today's visit. Regarding the allegation of Facility is understaffed, RP states there is only one night staff overseeing the whole facility of 30 residents. There have been no accidents or injuries yet. RP states nighttime is the highest risk for residents to get out of bed and possibly fall. According to the interview with ED, Private sitters are suggested when needed. Staffing right now is 4 caregivers per floor with 1 med tech for each floor for 26 residents. NOC shift has 2 caregivers per floor and 1 med tech for all floors. Based on interviews, the department has determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Report is reviewed and copy is provided.