Complaint·September 19, 2024

Additionally, the following was observed during tour: 1 resident was out taking a walk with a staff. 18 residents was watching TV in living area after having lunch with 4 staff supervising. 4 residents was having lunch in dining with 1 staff supervising. 1 resident was at the salon with staff. 2 staff was helping resident with ADL. 3 residents was waiting for family members in the lounge/ receptionist area. 1 resident was out for a walk with family member. Based on records review, a random sampling of 8 staff members were chosen, who worked between 3/2021 – 11/2022. All these staff members received training through Relias regarding Dementia & Alzheimer’s Disease. Based on interviews, the department has determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Report is reviewed and copy is provided.