complaint·February 29, 2024

During visit, LPA Marrufo obtained a copy of an invoice from a plumbing company. The invoice is dated 12/27/2023. The Invoice states it is for labor and the installation of a pipe. The Invoice describes the work as “*ran snake cleaned kitchen drain, ran snake cleared tub pulled out hairs, raised up kitchen vent and put in line vent@ 4101 fairway dr.” During interview, Administrator Myla Ilagan stated that water from the kitchen sink sometime overflows and pours from the pipe along the exterior wall. Then, the water will pour onto the ground. Administrator stated that she recalls that the plumbing company installed the black pipe along the exterior of the kitchen wall. Administrator stated to have notified the plumbing contractor afterwards via telephone that the pipe is still leaking, and the plumbing contractor visited the facility again briefly and stated that they needed to order more parts to fix the leak. Administrator stated the plumbing company did not leave any documentation of the last visit. LPA Marrufo conducted a telephone interview with Plumbing Company Staff PC1, who stated that the plumbing company installed the longer black pipe on the exterior kitchen wall on 12/27/2023. PC1 stated to not have any documentation on a shorter pipe that the company had previously installed. PC1 stated to not have any documentation of a visit in which a plumbing contractor visited the facility and stated to need to order additional parts. During visit, LPA Marrufo interviewed staff S1, who is a maintenance staff at the facility. S1 stated to have observed the leak occurring outside of the facility. S1 stated that the leak has been reoccurring. S1 stated that a plumbing company came to fix the leak “about a month ago.” Page 2 of 3. During visit, LPA Marrufo interviewed staff S2, who stated that the leaks have only occurred from the pipe along the exterior of the kitchen wall and not from the pipe from the ground outside of the facility. S2 stated that a plumbing contractor came to the facility and installed a short pipe along the kitchen exterior wall, but the short pipe still leaked when the kitchen sink overflowed. S2 stated the plumbing contractor visited again and installed the longer black pipe that is currently installed along the exterior of the kitchen wall. S2 stated the plumbing contractor instructed staff to remove the cap on the top of the black pipe to allow air to flow and push water down if the pipe is overflowing. Based on information from interviews conducted with staff, and records reviewed, and observations made, although the allegation listed above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is unsubstantiated. No Deficiencies cited under California Code of Regulations Title 22 LPA Marrufo requests an Action Plan by the facility which discusses how the facility plans to ensure that the leak outside of the facility kitchen will be fixed and how the facility will ensure the residents remain safe from the leak while repairs are ongoing. LPA Marrufo requests that the Action Plan be submitted within 7 days. This report was reviewed with Myla Ilagan and a copy of this report was provided. Page 3 of 3. END REPORT