complaint·June 20, 2023

In interviews with facility residents, 8 out of 8 residents stated that they did not believe they were ever administered medication from improper staff. When asked if they were ever delivered or administered medication by housekeeping or maintenance staff, 8 out of 8 residents stated that they did not believe so. 8 out of 8 residents were asked if they were delivered food during the COVID-19 outbreak. 8 out of 8 residents stated that they were delivered food three times a day during the outbreak. 7 out of 8 residents stated that food was of adequate quantity and quality. One resident (R1) stated that food often arrives cold, and doesn't taste very good. When asked if they receive enough food, R1 stated that they get enough, but they don't like the food so they don't eat all of it. 8 out of 8 residents interviewed stated that the food had decent variety, and adhered to the menu distributed to residents. Based on information from interviews conducted, and records reviewed, although the allegations listed above may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur; therefore, the allegations are UNSUBSTANTIATED . No deficiencies cited under Title 22 during this visit. This report was reivewed with facility administrator Beena Kumar and a signed copy of the report was provided.