complaint·February 6, 2026

RP states R1 was not evicted from the facility in March 2025. RP states R1 owed fees to the facility in March 2025. Review of R1’s invoice dated 3/12/2025 notes invoices from 5/2024 to 10/16/2024 for ‘Monthly Invoices’ for $403. Review of R1’s Account History Report from 1/14/2022 to 5/30/2025 does not note R1 "Monthly invoices" in the amount of $403. Review of R1’s Account History Report from 1/14/2022 to 5/30/2025 does not show any charges for oxygen concentrators or transportation services. R1’s Account History Report notes R1 owes facility fees related to late payments and not paying his/her balance in full as of 5/30/2025. On 2/6/2026 the Department interviewed S1. S1 states R1 was not evicted in March 2025 and R1 currently resides at the facility. S1 states the facility continues to work with R1 in getting him/her to paying his/her balance. Review of R1’s Admission Agreement notes R1 moved into the facility on 12/31/2021. This agency has investigated the complaint alleging Facility is charging residents for services not rendered. We have found that the complaint was UNFOUNDED , meaning that the allegation was false, could not have happened and/or is without a reasonable basis. An exit interview was conducted with Executive Director (ED) Alex Baiasu and a copy of this report was provided.