Follow-up·April 21, 2022

On 4/21/22 at 10:45 a.m., Dawn Keane, Licensing Program Analyst (LPA) and Jacqueline Juarez, Audit Manager (AM) arrived at the facility unannounced to conduct a case management visit to copy facility files for an ongoing investigation. LPA Keane met with care giver Care Giver (CG), Joann Jetton who was not wearing a mask. LPA informed CG that masks are required for all staff at this time. LPA informed CG that when LPA last visited, staff was not wearing masks. Technical advice has been given twice to facility for not wearing masks as required. LPA Keane completed the required COVID-19 testing protocols, and a daily self-screening questionnaire for symptoms of COVID 19 infection to affirm no COVID-19 related symptoms. The administrator was contacted to complete a facility risk assessment, but the phone's voice mail was full LPA Keane and AM ensured that hand sanitizer was applied before entering the facility and the following Personal Protective Equipment (PPE) was worn: Surgical Mask. Additionally, LPA Keane was screened at the front door by staff. During today’s inspection, the Administrator was not available to come to the facility. It has been noted during other on site inspections that the Administrator is not present and/or available. LPM L. Munoz contacted the Administrator today, 4/21/22, who stated her daughter is the designated substitute however is also not available. At this time, the facility does not have a designated substitute Administrator as required. The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22, and California Health and Safety Code. Failure to correct the deficiencies may result in civil penalties. An exit interview was conducted, and a copy of the report was given to CG.