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Inspection visit

complaint

HALLMARK NORTHLicense 455002677
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

Document review revealed, R1 chooses to walk to R2’s room. Documents reveal R1 chooses to spend time with R2. Documents reveal R1 gets anxious when unable to see R2. Documents reveal R1 has a new medication to treat this anxiety. Document review revealed staff redirect residents when found not in own room or when touching each other. During Staff interviews it was reported that R1 gets anxious when unable to see R2. Staff reported R1 has gone to R2 room and climbed in bed with R2. When staff ask R1 to return to their own room R1 gets anxious and refuses. Staff reported the doctor has ordered anxiety medication to help R1 with anxiety concerning this matter. During staff interviews all staff stated R1 says R2 is their boyfriend. During resident interviews R1 was asked how staff help them R1 stated the staff were nice to R1 and that she is “scared for their life.” When R1 was asked to tell more about being scared for her life R1 did not respond. When R1 was ask if anyone has done anything that bothers them, R1 responded no. When R1 was ask if R2 has done anything that bothers them they responded no. When R1 was ask if they felt safe R1 said “I do, no one has ever tried to hurt me or scare me.” It is noted that R1 has been diagnosed with dementia; however, appears to be able to vocalize what their needs are. Based on investigation, observations, and interviews R1 has been found in R2 bed hugging and staff has returned R1 to own bed. The facility is taking action to keep the residents apart and discourage any type of inappropriate touching of one another. The facility has taken steps to supervise the residents closer so that either party is not receiving unwanted advances. Staff have reported when bathing a resident, it takes about ten minutes and that “takes my attention away from the other residents.” During interviews it has been discovered that R1 has not reported or indicated to staff that anyone has inappropriate touched them. It has been determined the clients are friendly toward one another with some physical contact, however there are no signs of sexual harassment. It was discovered that R1 seeks out R2 by choice and is anxious when unable to see R2. The facility has offered to move the residents but both POA’s have declined. Based on the interviews conducted the allegation is UNSUBSTANTIATED . Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated. No deficiencies cited. Exit interview conducted and a copy of the report was provided to Staff.

Citations

No citations recorded on this visit

The inspector found no violations of California child care regulations during this visit.

FAQ · About this visit

Common questions about this visit

What happened during the November 6, 2024 inspection of HALLMARK NORTH?

This was a complaint inspection of HALLMARK NORTH on November 6, 2024. The inspection found no deficiencies and no citations were issued.

Were any citations issued to HALLMARK NORTH on November 6, 2024?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.