complaint·November 6, 2023

continued During the investigation, it was reported by several staff persons that within a few days of being at the facility, the resident notified the administrator via text that she thought that she had a UTI due to pain. It was stated that the administrator immediately notified the nurse practitioner, and the nurse practitioner ordered an antibiotic for the resident’s UTI. Staff left a resident in soiled diapers . During the interview process, the Administrator, three staff persons and the resident’s family member were interviewed. The resident (Resident 1) was not interviewed, as she has since moved from the facility. During the investigation, it was reported by staff that the resident could advise the staff if she needed to be changed or toileted and that staff would change the resident as needed. It was further reported that staff were continually with the resident and would check on her changing needs at least every two hours. Staff did not shower a resident . During the interview process, the Administrator, three staff persons and the resident’s family member were interviewed. The resident (Resident 1) was not interviewed, as she has since moved from the facility. During the investigation, it was reported by staff that staff gave the resident a shower three times in 11 days, as the resident was only at the facility for a short time. In addition, it was reported that the staff would give the resident a bed bath in between the resident’s shower days. Although the allegations may have happened, or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred, and the findings are Unsubstantiated .