Office review·April 7, 2026

On 04/07/2026, licensing program analyst Marisa Chiarelli, met with licensing program manager Lauren Crocker, Michael Lang administrator for Sierra oaks (sister facility to Oakdale heights), Chief of operations Pat Brown, and RVN Teresa Oliveri. Office meeting was held over TEAMS. LPM Lauren Crocker explained the purpose of the meeting. Summary of today’s meeting – The purpose of today’s meeting was to address the fact that Oakdale heights of Redding has not had a certified administrator since 03/03/26. After introductions, LPM Crocker asked what is Oakdale’s plan to obtain an administrator and why has it been over 30 days without one. Brown explained they were still currently in the process of finding a new administrator and were wanting Lang to potentially be temporary administrator for Oakdale until they could find the right candidate. Brown explained that the previous administrator was the administrator for Sierra Oaks and Oakdale Heights (Kristine Boban) but over some management issues corporate felt it was better for Kristine to just be the administrator of Oakdale Heights. Brown stated that is when Jacob Stevens was hired as the administrator for Sierra Oaks. Brown stated that when Stevens was hired as the administrator, he did not follow procedures and many problems arose. Brown stated this is what also happened with Kristine and that is why she left as administrator at Oakdale. Continued on 809-C Since Kristine’s departure from the facility as administrator; Brown stated that management has received several possible candidates, but all have fallen through. Brown stated Oakdale did hire Justine Long but after a few weeks but corporate did not feel like it was a good fit and let her go. Brown stated they also hired Rhonda Johnson who is a certified administrator and was offered the position as administrator for Oakdale but became the Wellness director for Sierra Oaks instead. Since this time Brown stated that they have had management overseeing Oakdale but still do not have a certified administrator in place. LPM Crocker explained the concerns of having Michael Lang as administrator of Oakdale and Sierra Oaks. Sierra Oaks is currently facing some challenges and LPM Crocker stated that if attention was taken away from Sierra both facilities could suffer and that licensing does not want to see that happen. Brown stated that “even though we do not have a certified administrator on staff that there is management that is overseeing Oakdale” LPM Crocker stated that may be true but per regulations there needs to be a certified administrator assigned to the facility. LPM Crocker asked Brown what their plans were to obtain an administrator. Brown stated that they have posted indeed ads and have filtered through candidates but have not found a proper candidate. Brown stated that “we do not want to hurry in picking a candidate because licensing requires an administrator now, want to find the right and qualified candidate.” LPM Crocker asked again what their plan was to obtain an administrator and how long they needed. LPM Crocker stated to Brown that they are being cited for not having an administrator and worked out a plan of correction with Brown. Exit interview conducted, copy of report given to Pat Brown and one type B deficiency was cited of today’s meeting. Please see 809-D page for deficiency.