complaint·March 20, 2023

During the interviewing process, the administrator, dietary director and eight staff persons were interviewed. In addition, documents were received to include training documents. The administrator provided a list of the required training for initial staff training of 40 hours, annual care giving staff of 20 hours and medication technician training of 24 hours. During the investigation process, it was reported that nearly all staff persons felt that they had received adequate training. Staff reported that some of the training topics included Assistance with Daily Living (ADLs) which included bathing, transferring, ambulating, grooming, dressing, eating, toileting and personal hygiene. Additional training topics included dietary needs, diabetes care, medications, personal rights, fire safety, hospice care and universal precautions. Although the allegation may have happened, or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, and the findings are Unsubstantiated. During the interviewing process, the administrator, dietary director and eight staff persons were interviewed. In addition, a walk-through of the facility was conducted by Rebecca Knight, LPA, whereas she inspected the refrigerator door. Rebecca Knight, LPA reported that she observed the door of the walk-in refrigerator to be securely closed. The administrator and the dietary director confirmed that the secondary latch (hinge that pulls the door closed as a fail-safe) has been malfunctioning, but assured LPA Knight that the part was on order to complete the repair. The malfunctioning of the fail-safe latch did not prevent LPA Knight from easily closing and securing the door. Due to the aforementioned investigation, the department finds the allegation to be Unfounded. A finding that the allegation is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis.