complaint·January 30, 2026

Facility is making false claims with falsifying staff schedule. During the course of the investigation, LPA conducted interviews and obtained documentation pertinent to the investigation. Staff stated management makes the schedule online and it shows there is a full staff with no correction to the schedule when call outs happen. It was reported that one staff was out on leave and they were still on the schedule a month later. During the investigation process, most of the people interviewed reported there has been a history with the staff schedule not being updated to reflect when the facility is short staffed. Document review of employee absence form revealed several days a week with sick calls or no shows. It was reported staff are falsifying the schedule, although the schedule is not being updated when call outs happen causing the schedule to not be current. Although the calendar is not updated there is insufficient evidence showing falsifying. Although the above allegations mentioned may have happened, or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred, the findings are Unsubstantiated.