Skip to main content
ReadyRule homepageReadyRule

Inspection visit

complaint

HILLTOP SPRINGS SENIOR LIVINGLicense 4550029323 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

Complaint alleges that facility is not safeguarding resident’s personal items. During the investigation, LPA interviewed staff and learned that a pair shoes that belonged to the resident went missing and could not be found. LPA was made aware during an email conversation on August 7, 2024, the Administrator disclosed that the facility ordered a new pair of shoes for the resident. LPA educated the Administrator on ensuring that Safeguards for Resident Cash, Personal Property, and Valuables are being implemented throughout the facility as outlined in Title 22 regulations (See LIC 9099D). Complaint alleges Medication mismanagement. Based on a record review of a random sample of residents in care, the preponderance of evidence standard has been met regarding the facility mismanaging resident’s medications (See LIC 9099D). Deficiencies cited from the California Code of Regulations, Title 22, Division 6, Chapter 8 of California Regulation. Appeal rights were provided. Failure to correct the deficiency and/or repeat deficiencies within a 12-month period may result in civil penalties. Exit interview was conducted, and a copy of this report was signed and given to the Administrator. A finding that the complaint allegation of Facility is not meeting resident’s needs resulting in repeated UTIs are unsubstantiated meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview was conducted and a copy of this was report was signed and given to the Administrator.

Citations

5 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87465(a)(4)Type A

    87465(a)(4) Incidental Medical and Dental Care(a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following:(4) The licensee shall assist residents with self-administered medications as needed.This requirement was not met as evidenced by: Based on a record review of a random sample of residents in care, the preponderance of evidence standard has been met regarding the facility mismanaging resident’s medications which presents an immediate health, safety and personal rights risk to the residents in care.

  • 87217(b)Type B

    87217(b) Safeguards for Resident Cash, Personal Property, and Valuables(b) Every facility shall take appropriate measures to safeguard residents’ cash resources, personal property and valuables which have been entrusted to the licensee or facility staff. The licensee shall give the residents receipts for all such articles or cash resources.This requirement was not met as evidenced by: Based on interviews that were conducted on August 7, 2024 with the Administrator, a pair of shoes went missing that could not be found and that the facility had to purchase new shoes for the resident in care which presents a potential health, safety and personal rights risk to the residents in care.

  • 87411(a)Type A

    87411(a) Personnel Requirements – General(a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required in Section 87608, Postural Supports. Additional staff shall be employed as necessary to perform office work, cooking, house cleaning, laundering, and maintenance of buildings, equipment and grounds. The licensing agency may require any facility to provide additional staff whenever it determines through documentation that the needs of the particular residents, the extent of services provided, or the physical arrangements of the facility require such additional staff for the provision of adequate services.This requirement was not met as evidenced by: Based on record review of incident reports, LPA was able to identify two residents that eloped from the facility in April 22, 2024, which presents an immediate health, safety, and personal rights risk to the residents in care.

    Read full inspector narrative
  • 87355(a)Type A

    87355(a) Criminal Record Clearance:(a) The Department shall conduct a criminal record review of all individuals specified in Health and Safety Code section 1569.17 and shall have the authority to approve or deny a facility license, or employment, residence, or presence in the facility, based upon the results of such review.This requirement was not met as evidenced by: Based on an interview with the Administrator and a tour of the facility, the uncleared adult was just recently hired to work on the Independent Living side of the facility that is also connected to the Assisted Living side of the facility. LPA conducted a tour of the 1st floor of the facility on September 5, 2024 at approximately 09:00 AM and observed the uncleared staff member cooking food which is an immediate health, safety and personal rights risk to the residents in care.

    Read full inspector narrative
  • 87761(b)Type A

    87761(b) Penalties(b) Notwithstanding Section 87761(a) above, an immediate penalty of $100 per cited violation per day for a maximum of five (5) days shall be assessed if any individual required to be fingerprinted under Health and Safety Code Section 1569.17(b) has not obtained a California clearance or a criminal record exemption, requested a transfer of a criminal record clearance or requested and be approved for a transfer of an exemption as specified in Section 87355(e) prior to working, residing or volunteering in the facility. Civil Penalty assessed in the amount of $100.00.

FAQ · About this visit

Common questions about this visit

What happened during the September 5, 2024 inspection of HILLTOP SPRINGS SENIOR LIVING?

This was a complaint inspection of HILLTOP SPRINGS SENIOR LIVING on September 5, 2024. 3 citations were issued: 2 Type A (serious) and 1 Type B.

Were any citations issued to HILLTOP SPRINGS SENIOR LIVING on September 5, 2024?

Yes, 3 citations were issued (2 Type A, 1 Type B). The first citation was for: "87465(a)(4) Incidental Medical and Dental Care(a) A plan for incidental medical and dental care shall be developed by ea..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.