complaint·January 7, 2025

LPA educated the Administrator and the Resident Care Director on the importance of ensuring that ALL residents are having their respective medications administered as outlined in the Medication Orders and Title 22 Regulation. Deficiencies cited from the California Code of Regulations, Title 22, Division 6, Chapter 8 of California Regulation. Appeal rights were provided. Failure to correct the deficiency and/or repeat deficiencies within a 12-month period may result in civil penalties. Exit interview was conducted, and a copy of this report was signed and emailed to the Administrator along with Appeal Rights. Complaint alleges that Facility is not adequately staffed to meet the needs of the residents in care. Based on observation, tour of the facility conducted on January 7, 2025 and interviews that were conducted, LPA could not corroborate the allegation. Furthermore, a review of the LIC 500 revealed sufficient staffing. During a tour of the facility conducted on said date, LPA observed sufficient staffing in place providing care and supervision to the resident population. LPA interviewed the Administrator and was advised that the facility has identified a staffing agency in case that the facility suffers through a staffing issue. During interviews with a sample of residents, LPA received inconsistent statements as it relates to the allegation. A finding that the complaint allegations of Staff did not prevent residents from having multiple falls while in care. Facility is not adequately staffed to meet the needs of the residents in care are unsubstantiated meaning that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview was conducted and a copy of this was report was signed and emailed to the Administrator.