complaint·May 23, 2024

Licensing Program Analyst (LPA) Julie Florio arrived unannounced at this facility to deliver findings of above allegation. LPA met with Administrator, Kevin J. Hogan. LPA conducted 10-day on 5/14/2024 and was informed that resident (R1) resides in the skilled nursing facility (SNF) portion of the community. LPA obtained documentation to confirm and cross reported allegation and concerns to Department of Public Health. Although CCL issues the license for Continuing Care Retirement Community (CCRC), CCL does not have jurisdiction to investigate above allegation. R1 as of 5/15/2024. no longer resides in the SNF. Based on record review, interviews conducted, and observations made, the allegation of facility failed to meet residents incontinent care needs is UNFOUNDED. A finding that the complaint is unfounded means that the allegation was false, could not have happened and/or is without a reasonable basis. No Deficiencies cited during visit. Exit interview conducted. Copy of report discussed and provided to Administrator. Signature on form confirms receipt of documents.