Incident investigation·July 11, 2025

At approximately 10:00 AM, Licensing Program Analyst (LPA) Star Stevenson arrived unannounced and met with Health Care Administrator - Kevin Hogan and Clinical Services Director (RN) Sonja Duerst to conduct a case management visit regarding an SOC341, Report of Suspected Dependent Adult/Elder Abuse, submitted to Community Care Licensing (CCL) on 07/07/2025. The purpose of SOC341 was to report possible financial abuse with a resident (R1). On 7/7/2025 at approximately 2pm, R1 who resides in the independent living area reported to the facility their concern of financial abuse by an individual(I1) after finding unapproved charges to R1's credit card for approximately $352 for wig/hair extensions made on 7/5/2025 on the website www.naduyla.com . Unapproved charges of approximately $352 to R1's credit card were confirmed by R1's Fiduciary (F1). R1 also reported other items missing from their apartment including cookies, Pepsi, candy and Tide pods, but was not aware of any loss of cash. Per R1, they had three personal caregivers, one personal caregiver (I2) does handle credit card purchases for R1 to buy groceries. R1’s credit card was cancelled to prevent further unauthorized charges. R1 reported to the facility that they have attempted to call the staffing agency to cancel I1 from coming back to assist them in the community. Facility made the proper notifications and SOC341 was completed and forwarded to the correct parties per regulation. During today’s visit, LPA reviewed R1’s physician report and evidence of use of a financial fiduciary was obtained, which indicates that R1 has the capacity and ability to make their own financial decisions without facility assistance. The facility has conducted their internal investigations and LPA obtained pertinent documentation to review and determine if any further actions are needed. On 07/08/2025 LPA was informed that law enforcement began an investigation with case number 2507070163 assigned. No citations issued during today's visit .