complaint·October 10, 2023

Licensing Program Analyst Leibert arrives unannounced for the purpose of delivering findings on this complaint. LPA met with Debra Ann Best and discussed the disposition. It has been alleged that C1 reported having been struck and called derogatory names by staff and that, on more than one occasion, staff have not been available to receive R1 when returned to the facility by Day Care transportation staff. This investigation has included site visits; witness interviews and document reviews. The following determinations are made: C1 has medical and psychological history that suggests the allegations, if made, may not be reliable; In a recent, private interview,C1 stated satisfaction with the placement and denied staff abuse; There have been incidents when facility staff did not respond to transportation staff attempting to return C1 from Day Care which resulted in transportation staff returning C1 to Day Program; However, no evidence was found suggesting that C1 was without Care and/or Supervision at anytime since placement at the facility. Therefore, although the allegations may be true, based on statements and documents, there is not a preponderance of evidence to prove the allegations true or false. The complaint is UNSUBSTANTIATED. Report left.