complaint·February 16, 2022

The investigation revealed that during a resident care meeting, Licensee, Melissa Gomez issued a verbal 30 day notice rate increase notification to the responsible party of R1, however R1’s admission agreement revealed that the facility is to issue rate increases in writing and give 60 days’ notice, unless there is an increase in the level of care that results in a rate increase. The notice must itemize the charges. R1’s records did not indicate a change of condition. Based on the information obtained during the course of the investigation through interviews, and record review a preponderance was established to SUBSTANTIATE this complaint. A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. Deficiencies cited from the California Code of Regulations, Title 22, Division 6 of California Regulation and Health and Safety Code (cited on 9099-D). Appeal rights given to the Administrator. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties. Exit interview conducted.