Incident investigation·October 15, 2025

Licensing Program Analyst (LPA) Ethel Contreras arrived unannounced to conduct a case management visit and was greeted by Program Director, Shelley Reyes. The purpose of the visit was to follow up and gather additional information on an incident that was self reported to CCL on 7/10/2025. On 6/24/2025 admin was informed by anonymous resident that they witnessed staff (S1) kissed a resident (R1) on the lips 2 1/2 months prior. Admin sent incident report to CCL on 7/10/2025. Staff (S1) has been terminated as of 7/01/2025. During todays visit LPA conducted interviews and obtained documentation pertaining to incident. No deficiencies cited during today's visit. Copy of report given and read with administrator.