complaint·September 12, 2025

Continued from LIC9099... Per S1, they changed R1’s depends in the bathroom but put R1’s pants back on because they couldn’t find any clean clothes in R1’s closet. LPAs spoke with S2, who was unable to recall details of the incident. Based on interview conducted, this allegation is Substantiated . A finding that the complaint allegation is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiencies, on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment. Exit interview conducted. Copy of report, LIC9099D (Deficiency Page), Plan of Corrections, and Appeal Rights discussed and provided to Executive Director/Administrator. Signature on form confirms receipt of documents. Continued from LIC9099-A... they had seen improvement in staffing and felt that there was enough staffing available to meet residents’ needs. Review of facility documents indicated that as of June 2025, the facility had 12 residents requiring 2-person assistance for care needs such as transferring. Review of facility schedules indicated that the facility had at least 2 staff members in each house to meet the needs of residents. During visit conducted on 08/14/2025, LPAs observed that each house had two caregivers assigned. Based record review, interviews conducted, and observations made, this allegation is Unsubstantiated . A finding that the complaint allegation is Unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Exit interview conducted. Copy of report discussed and provided to Executive Director. Signature on form confirms receipt of documents.