complaint·December 11, 2025

Continued from LIC9099... One resident (R1) was discharged from the hospital on 09/03/2025 with documentation indicating only a possible exposure to scabies. No diagnosis was confirmed. The facility reported that upon the resident’s return from the emergency department, isolation precautions were initiated immediately, Personal Protective Equipment ( PPE) was made available, and staff were notified of the precautionary measures. LPA observed that the facility maintained sufficient PPE supplies and that staff were aware of proper usage. During the facility tour, LPA did not observe any residents with visible rashes or symptoms consistent with scabies, nor did LPA observe lapses in infection control practices. No evidence was provided to indicate that symptomatic residents were permitted to wander throughout the facility without precautions. Staff interviews were consistent in reporting that no residents were diagnosed with or treated for scabies, and no active outbreak was present. Based on the interviews, observations, and documentation reviewed, there is insufficient evidence to support the allegation that the facility failed to follow its infection control plan. Therefore, this allegation is Unsubstantiated . A finding that the complaint allegation is Unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Exit interview conducted. Copy of report discussed and provided to Executive Director. Signature on form confirms receipt of documents.