complaint·July 29, 2021

Licensing Program Analyst Leibert arrived unannounced for the purpose of delivering findings on the above captioned complaint allegation. LPA met with Assistant Director Kayla Young and discussed the findings. This investigation has included four site visits; statements from witnesses and staff; review of pertinent documents. The following determinations have been made: Complainant alleges that on or about June 10, 2021, R1 was not able to access bedroom because of locked doors in stairway; On June 17, 2021, Fairfield Fire Inspector lll inspected the stairways and fire exits and determined "The building egress system (to be) compliant and operable.." No action was taken and no violations noted; Facility Administration published a memo to residents on June 02, 2021 explaining upgrade project for elevators with repair schedule and non operational times; Complainant alleges that R1 was yelled at and spoken to in a rude manner by facility staff on June 10, 2021; R1 states that they staff were disrespectful; Neither R1 or Complainant have identified the staff who are accused; no other witnesses are known to have been present. Although the allegations may be true, there is not a preponderance of evidence to prove the violations did or, did not , occur. Therefore, the allegations are UNSUBSTANTIATED.