complaint·January 17, 2023

Licensing Program Analyst Leibert arrived unannounced for the purpose of closing this complaint. LPA met with Rammy Kaur and discussed the findings. This Department has investigated the allegations by conducting interviews and obtaining and reviewing documents. Based upon the documents and interviews, the following determinations are made: R1, who is a fall risk, required bathroom assistance and status checks; Care staff were aware of R1's status and checked on R1 at approximately 3:30 am on night of 08/27/2022; approximately 1 hour and 20 minutes later R1 was checked again and found to have fallen to the floor and sustained an injury; Staff immediately called 911 and remained with R1 until paramedics arrived. Although the allegations may be true, based upon the interviews and documents reviewed, there is not a preponderance of evidence to prove the allegations true or, not true. therefore, the allegations are UNSUBSTANTIATED. Report left. No citations issued today.