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Inspection visit

complaint

VILLAGE AT RANCHO SOLANO ASSISTED LIVING, THELicense 4868038061 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst Leibert arrived unannounced for the purpose of delivering findings on this complaint. Complainant has alleged that soiled clothing has been observed in residents' (R1 & R2) apartment and that the laundry service is not adequate. During the course of this investigation, statement were taken and documents reviewed, as well as site visits made to the facility. Unannounced visits to residents apartment have not confirmed the allegation as clean clothes were observed in the closets. Furthermore, when interviewed, residents R1 & R2 stated they were satisfied with the laundry service and had no concerns regarding the condition of their clothing. Although the allegation may be true, based upon the statements and observations, there is not a preponderance of evidence to prove or, disprove, the allegation. Therefore, the allegation is UNSUBSTANTIATED.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87555(B)(18Type A

    General Food Service Requirements. Sufficient food service personnel shall be employed, trained and their working hours scheduled to meet the needs of residents.****Based on statements, this requirement has not been mete as evidenced by: Residents have waited up to 2 hours for food service in the dining rood. This posed an immediate violation of residents' rights.

FAQ · About this visit

Common questions about this visit

What happened during the September 17, 2024 inspection of VILLAGE AT RANCHO SOLANO ASSISTED LIVING, THE?

This was a complaint inspection of VILLAGE AT RANCHO SOLANO ASSISTED LIVING, THE on September 17, 2024. 1 citation were issued: 1 Type A (serious).

Were any citations issued to VILLAGE AT RANCHO SOLANO ASSISTED LIVING, THE on September 17, 2024?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "General Food Service Requirements. Sufficient food service personnel shall be employed, trained and their working hours ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.