complaint·November 20, 2025

Continued from LIC9099... Deficiencies are cited from the California Code of Regulations, Title 22, Division 6 of California Regulation and the Health and Safety Code. Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, or repeat violations within a 12-month period, may result in a civil penalty assessment. Appeal rights were provided. See LIC9099D. Exit interview conducted with Administrator, whose signature on form confirms receipt. Continued from LIC9099A... Further interviews with care givers indicated that they feel as if they are unable to meet some resident needs such as scheduled bathing in a timely manner due to lack of support during busy times. Interviews with residents indicated that they are provided the care they need and staff are helpful when called upon. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated . No deficiencies cited. Exit interview conducted with Administrator, whose signature on form confirms receipt. Continued from LIC9099A... Interview with Administrator indicated that facility maintains compliance with regulation by requiring hands-on shadow training under the supervision of fully trained staff. Interviews with staff indicated they are assigned shadow partners to conduct hands-on training after initial online training is completed. We have found that the complaint allegation was UNFOUNDED , meaning that the allegation was false, could not have happened and/or is without a reasonable basis. No deficiencies cited. Exit interview conducted with Administrator, whose signature on form confirms receipt.