complaint·November 20, 2025

Continued from LIC9099... Administrator also stated that the facility has committed to installing screen doors on first floor resident rooms in order for residents to continue keeping their patio doors open without allowing pests from the surrounding fields to enter. Review of facility emails indicated that orders for screen doors had started. Review of emails between Administrator and resident families indicated that the installation for the screen doors had started. LPA observations that traps have been set up throughout the facility including at exit doors, in the kitchen, and in the dining room. LPA also observed the installation of screen doors on first floor resident rooms had been started. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated . No deficiencies cited. Exit interview conducted with Administrator, whose signature on form confirms receipt.