complaint·August 5, 2022

Licensing Program Analyst (LPA), A. Canela arrived unannounced, for the purpose delivering findings, regarding the above listed allegation. LPA met with Health and Wellness director, Helen Casas and toured the inside of this facility, made observations, and previously took statements and requested records. It was alleged facility failed to meet residents care needs when staff did not assist R1 with incontinent care and was said to have been left in damped bed. LPA did not receive any corroborating statements from staff interviewed. Staff reported they assisted R1 and there were no complaints. LPA was unable to receive any statements from R1, due to R1 not in the facility. Although the allegations may be true, or are valid, there is not a preponderance of evidence to prove the alleged violations did, or did not, occur. Therefore, the allegation for Facility failed to meet residents care needs is UNSUBSTANTIATED. No citations issued