Follow-up·November 16, 2023

Licensing Program Analyst (LPA), Farhaan Sarangi arrived unannounced at Magnolia Court for the purpose of delivering complaint findings and conducting a Case Management-Other Inspection. LPA was greeted at the door by Administrator, Yolanda Harrell, and was granted access into the facility. During the course of the investigation, LPA learned via an interview with the Administrator that staff did not adequately check on the resident and make observations of the resident (See LIC 9102-Technical Violation). LPA educated the Administrator on the importance of regularly observing the resident in care. No deficiencies were cited during today's Case Management-Other inspection. Exit interview was conducted and a copy of this report was given to the Administrator.