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Inspection visit

complaint

MAGNOLIA COURTLicense 4868038222 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Complaint alleges, staff are not attending to resident care needs in a timely manner. Upon review of facility call bell system records, LPA’s found that on several occasions, call bells for residents (R2 & R3) had not been responded to between 1-3 hours. In addition, based upon interviews with staff (S1, S2 & S3 ), staff also do not find that they are able to adequately provide appropriate care to residents in a timely manner, also stating that it may take several hours to provide room checks, and not within the 2 hour room check protocols for residents. Allegations staff are not properly trained and staff are not attending to resident care needs in a timely manner are found to be SUBSTANTIATED. A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met. The following deficiencies were cited on 9099-D, per Title 22 Regulations, Division 6. Appeal Rights Given Allegation, centrally stored medications are accessible to residents in care is found to be UNSUBSTANTIATED. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Appeal Rights given.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.625(b)(1)Type B

    1569.625(b)(1) A staff member shall complete 20 hours, including six hours specific to dementia care, as required by subdivision (a) of Section 1569.626 and four hours specific to postural supports, restricted health conditions, and hospice care, as required by subdivision (a) of Section 1569.696, before working independently with residents. This was not met as evidence by:**Based upon review of staff records it was found that 12 caregiving staff had received hoyer lift training on 6/13/2024, after resident (R1) had already been residing in the facility for several months requiring hoyer lift assistance. This serves as a potential health & safety risk

  • 87411(a)Type A

    87411(a) Facility personnel shall at all times be sufficient in numbers & competent to provide the services necessary to meet resident needs…This requirement has not been met as evidence by:**Based on records review of alarm response system and interivews with multiple staff Administrator did not ensure that staff on duty responded in a timely manner to call system to assist residents (R2 & R3) in care. Call bell response times were between 1-3 hours, which poses an immediate risk to the health and safety of residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the June 20, 2024 inspection of MAGNOLIA COURT?

This was a complaint inspection of MAGNOLIA COURT on June 20, 2024. 2 citations were issued: 1 Type A (serious) and 1 Type B.

Were any citations issued to MAGNOLIA COURT on June 20, 2024?

Yes, 2 citations were issued (1 Type A, 1 Type B). The first citation was for: "1569.625(b)(1) A staff member shall complete 20 hours, including six hours specific to dementia care, as required by sub..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.