complaint·July 9, 2024

Complaint alleges, facility staff do not administer resident's medication as prescribed additionally indicating staff (S12) taking narcotics from the facility. Based on LPA spot review of medication supply and medication records, medications, narcotics and records for 3 out of 3 residents in memory care and 3 out of 3 residents in assisted living were found to be in order. During LPA observations during medication record keeping, administering and medication security protocols, LPA found that medtech staff (S2 & S11) appropriately handled medications and records. During a tour of the facility, LPA also found all medication storage carts to be secured and inaccessible to residents in care. Upon interviews with Director of Care and Resident Services (S9) & Resident Service Director (S10), medication destruction protocols were found to be properly implemented with no observed medications not properly disposed or destroyed. Lastly, upon review of S12's staff records LPA's did not find any corrective actions pertaining to allegation. Due to a lack of corroborating evidence, the allegation is unsubstantiated. Allegations, facility staff speak inappropriately to residents, facility staff restrain resident's in a rough manner and facility staff do not administer resident's medication as prescribed are found to be UNSUBSTANTIATED. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Appeal Rights given.