complaint·September 6, 2024

Licensing Program Analyst (LPA) Nakagawa arrived unannounced to deliver findings regarding the above complaint allegation and met with Mike Carpenter, Interim Administrator. Staff did not provide adequate supervision to resident in care – Complaint alleges that a staff brought their family member to the facility allowing them to go into resident rooms without permission and “rummage” through the rooms. CCL staff conducted multiple interviews but were unable to corroborate that this event happened. Although the allegation that Staff did not provide adequate supervision to resident in care may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. No deficiencies cited.