complaint·January 30, 2025

Continued from 9099.... Staff (S1) stated that all residents are given multiple choices at each meal. A copy of the menu was provided to LPA. At the time of inspection five (5) residents require pureed or mechanical soft diets but receive the same foods but prepared as ordered by physician. LPA was told by Staff (S2) that meal service in Memory Care is brought over from the central kitchen and served by care staff. Through interviews, LPA was informed that some residents require their food cut up, others prefer finger foods, and some use utensils, some require cueing and others are fed. Residents in the dining area are observed during meals by care staff; several residents have records kept on their intake. Residents are weighed each month and weight loss is reported to doctors and responsible parties. Residents in Memory Care are served three snacks in addition to three meals a day. Hydration breaks are also given throughout the day by the Medication Technician and the Activities Director. Based on the evidence, the allegation that Residents are not provided proper nutritional needs is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. It is alleged that Staff does not ensure residents grooming needs are met. LPA toured the Memory Care community on 01/09/2025 and 01/30/2025. At the time of the inspection on 01/09/2025 LPA observed 15 of 28 residents and 20 of 28 residents on 01/30/2025: some resting in their rooms, some in the Activities Room watching a church service/TV, others in the Dining Room socializing. LPA found them to be physically clean, dressed appropriately in clean clothes, hair combed. Men appeared to be shaven recently. Memory Care requires that residents do not have access to sharp objects and so residents must have nails cut. Although several residents observed had longer nails; nail beds were clean and grooming needs were met. Therefore the allegation that Staff does not ensure residents grooming needs are met is unsubstantiated. Continued on 9099-C2 Continued from 9099-C Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. It is alleged that Lack of supervision resulting in falls . LPA reviewed staffing records and found that there are three care staff and a medication technician scheduled per shift. There are additional personnel during regular working hours including the Activities Director and the Memory Care Resident Care Coordinator (five days per week). Residents are closely supervised in the common areas of the memory care unit and there is a call bell system in the bathrooms of all rooms. Staff (S1) stated that all residents are checked on regularly throughout their shifts. Based on the evidence the allegation Lack of supervision resulting in falls is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. No citations issued.