complaint·November 21, 2023

However, during an observation of documents, LPA observed that a FaceTime still photo was taken that depicted a Personal Rights violation. LPA learned that the facility was made aware about this incident in early October 2023 and failed to report to the Department of Social Services-Community Care Licensing Division (See LIC 809-Case Management-Deficiencies dated for November 21, 2023) . Complaint alleges that staff was asleep while at work. Based on interviews that were conducted, LPA could not corroborate the allegation. Furthermore, LPA reviewed a photo that provided no additional details into the time, date and place that the alleged caregiver was sleeping. LPA observed the staff schedule for the alleged caregiver, and learned that the alleged caregiver does not work night shift at the facility. Complaint alleges that Staff dispensed medication not as prescribed to resident in care. Based on interviews conducted and observation, LPA could not corroborate the allegation. Furthermore, LPA reviewed the Medication Administration Record (MAR) for Resident #1 on November 7, 2023 and found no concerns during the MAR review. Complaint alleges that Staff financially abused resident in care. Based on interviews that were conducted, LPA could not corroborate the allegation. Residents were interviewed which yielded no additional supporting information. Furthermore, LPA received inconsistent statements during interviewing. A finding that the complaint allegation of Staff did not ensure assistance was provided to resident in care, Staff was asleep while at work, Staff dispensed medication not as prescribed to resident in care, Staff financially abused resident in care are unsubstantiated meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview was conducted and a copy of this was report was signed and given to Caregiver, Luzviminda Torress.