Follow-up·August 8, 2023

Licensing Program Analyst (LPA), Carol Fowler conducted an unannounced Case Management-Other visit. LPA was greeted at the door by caregiver Ethal Valenuela, and was granted access into the facility. Administrator was unavailable. The purpose of this Case Management-Other visit is to follow up and conduct interviews pertaining to complaint control number 21-AS-20230801082339 received on 08/01/2023. During the Case Management-Other visit, LPA interviewed two staff (S1) Staff 1 and (S2) Staff 2 and received contact information for two additional staff (S3) Staff 3 and (S4) Staff 4. No deficiencies were observed or cited during today's Case Management-Other visit. Exit interview was conducted and a copy of this report was given.