Office review·June 26, 2024

A non-compliance conference was conducted today in the Santa Rosa Regional Office. Present in the meeting: Regional Manager, Carla Nuti-Martinez, Licensing Program Manager, Bethany Moellers, Licensing Program Analyst, Julie Florio, and Facility Licensee/Administrator, Madonna Martinez. An informal office meeting was conducted on 6/12/2024, to discuss areas of non compliance. Licensee was requested to submit documents by close of business 6/14/2024, and failed to do so. The purpose of today's meeting is to review ongoing compliance concerns. This non-compliance conference is being conducted to discuss concerns identified by community care licensing in regards to the operation of Zealcare Home, 286804025 and Magnolia Gold Home Care, 486803895. Areas of noncompliance not limited to below were discussed: Administrator Duties and Qualifications Active Administrator in place for facility oversight per regulation Clearing POCs Reporting Requirements Timely response to CCL when communication is engaged LIcensee was informed of Technical support program and agrees to engage in services. No deficiencies sited during this noncompliance conference.