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Inspection visit

complaint

JPS HOME CARE SERVICESLicense 4868039771 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Complaint alleges staff are not meeting a resident’s incontinence needs, based on interviews that were conducted with facility staff and residents, and records reviewed, it was determined resident (R1) has difficulty functioning on their own as per their Needs and Service plan dated 03/31/2025 under physical/health. Interviews conducted with 2 of 3 residents state they have heard R1 at night calling for help for hours with no assistance from staff on duty to assist R1. Based on LPAs observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations, Division 6, Chapter1 is being cited on the attached LIC 9099D. Appeal rights given.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.269(a)(6)Type A

    §1569.269 Enumerated rights; severability (a) Residents of residential care facilities for the elderly shall have all of the following rights: (6) To care, supervision, and services that meet their individual needs...This requirement is not met by licensee as evidence by video review and interviews...... conducted, the licensee did not ensure R1 received assistance from S1 and/or staff on duty. This poses an immediate Health, Safety or Personal Rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the August 28, 2025 inspection of JPS HOME CARE SERVICES?

This was a complaint inspection of JPS HOME CARE SERVICES on August 28, 2025. 1 citation were issued: 1 Type A (serious).

Were any citations issued to JPS HOME CARE SERVICES on August 28, 2025?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "§1569.269 Enumerated rights; severability (a) Residents of residential care facilities for the elderly shall have all of..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.