complaint·April 10, 2023

Furthermore, during interviews with an outside provider, it was disclosed to the LPA that the resident was bedridden which requires a higher level of care needs (See LIC 9099D). LPA reviewed the STD 850 Fire Clearance and observed that the facility is Fire Clearance approved for 4 residents that are Non-Ambulatory and 0 bedridden residents. Facility is not licensed to care for residents that are Bedridden (See LIC 9099D). Complaint alleges that staff do not administer medications to resident(s) according to physician’s instructions. LPA could not review the Medication Assessment Record (MAR) for Resident #1 because the facility did not retain the MAR for Resident #1 (See LIC 9099D). Furthermore, during an interview conducted on March 27, 2023 (See LIC 812-Interview-Administrator) with the Administrator, LPA learned that the facility did not retain an LIC 602 and the MAR for Resident #1. Deficiencies cited from the California Code of Regulations, Title 22, Division 6 of California Regulation. Appeal rights given. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties. Exit interview was conducted, and a copy of this report was signed and given to the Licensee/Administrator. Complaint alleges that staff did not seek medical assistance for residents in a timely manner. During the course of the investigation, LPA conducted interviews and learned that the Responsible Party was responsible for coordinating medical appointments which was canceled and was not rescheduled by the Responsible Party. Furthermore, LPA also learned that the residents ride on the day in question was canceled and that no notification was sent to the Administrator of the cancelation. Administrator coordinated a ride via ambulance to get Medical Assistance in a timely manner. Complaint alleges that staff do not respond to resident’s request for assistance in a timely manner. During the course of the investigation, LPA conducted interviews and could not prove or disprove that the facility staff do not respond to resident’s request for assistance in a timely manner. A finding that the complaint allegations of Staff are not adequately trained, Staff did not seek medical assistance for resident in a timely manner and staff did not respond to resident’s request for assistance in a timely manner are unsubstantiated meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview was conducted and a copy of this was report was signed and given to the Administrator.