Incident investigation·July 1, 2025

On 07/01/2025, Licensing Program Analyst Jill Nakagawa arrived unannounced to conduct a case management visit and to follow up on staff S1 and status regarding an incident that occurred on 06/23/2025. LPA met with Administrator Mark Reyes and Care Coordinator Mirabeal Samoya. The Administrator was approached by S1 with a video of resident R1 and S1. Administrator conducted an internal investigation. Administrator promptly reviewed the company's policy regarding residents' personal rights with S1 and began disciplinary action. Administrator conducted a staff-wide training regarding resident personal rights. The Department is looking at further disciplinary action against the staff. There were no deficiencies found at the time of visit and no citations issued.