Office review·October 29, 2025

An informal meeting was conducted today in the Santa Rosa Regional Office as requested by facility representatives Nicanor and Tiffany Dizon. Present in the meeting were Licensing Program Manager Victoria Bertozzi, Licensing Program Analysts Marisol Cuadra, Robert Frank, other representatives Nicanor Aquino and Tiffany Aquino. During today’s meeting it was discussed further management for this facility and the Licensee's other facility, AA Best Care 496801684. Also, areas of concern regarding acting administrator and involvement in the facility operation. On 4/4/25 during an informal meeting conducted options were given to facility representatives for them to choose from to continue the operation of both facilities. Representatives agreed to submit a change of ownership application to the Department Centralized Application Bureau (CAB). Co-Licensees provided updated email address for both facilities. The administrator was informed that other representatives need to be associated with the facility. No deficiencies cited during today's office meeting. Exit interview conducted with the representatives and a copy of this report was given.