Office review·March 18, 2026

A non-compliance conference was conducted today in the Santa Rosa Regional Office. Present at the meeting were Regional Manager, Carla Nuti-Martinez, Licensing Program Manager Bethany Moellers, Licensing Program Analyst Marisol Cuadra, Orr Chistiakoff, staff and Conchita Mejia-Chistiakoff, Licensee. The purpose of today's meeting is to discuss concerns that have been identified by the Licensing Agency regarding the operation of this facility during complaint investigation conducted by the Department that has been substantiated in complaint # 21-AS-20251027230602 about staff did not seek medical care for resident in a timely manner violation due to the facility staff informed Orr Chistiakoff who is the Licensee's designated representative that a resident have experienced a significant change of condition, but no medical attention was seek timely by facility staff. An immediate civil penalty of the amount of $500 was issued during the complaint findings visit. During today’s meeting the following were discussed: - Staff did not seek medical care for resident in a timely manner. According to Licensee, the following preventive measures have been implemented to ensure timely medical is seek after any resident exhibits a significant change of condition staff were instructed to take action immediately telephone 911 if any injury or other circumstance in residents is observed. The licensee was informed that additional civil penalties are under review by the Department by the Health and Safety Code 1569.49 (f). Licensee was informed of technical support program and agrees to engage in services. No deficiencies cited for this facility. Exit interview conducted with Licensee and a copy of this report was given.