Follow-up·July 15, 2024

Licensing Program Analyst (LPA) Cuadra arrived unannounced to conduct a Case Management Visit and met with Licensee, Emilce Deller. On 6/24/24 the licensee have contacted the Department requesting guidance regarding an increase of capacity from six to seven residents. During today's visit, LPA/Licensee have discussed about the possibility of increasing capacity and after the conversation, the licensee stated that they don't want to proceed with the change of capacity process. Also, Licensee requested LPA some guidance regarding possible cost of living increases effective next year. LPA have provided regulations regarding increases and Licensee agreed to submit to the Department any changes prior to become effective for residents in care and their responsible parties. LPA discussed with Licensee Technical Support Program (TSP) that offers advice, guidance, a review of facility operation, discusses best practice, and required regulation/HSC compliance if needed. No deficiencies cited during today's visit. Exit interview was conducted with Licensee and a copy of this report was given.