Follow-up·May 19, 2025

Licensing Program Analyst (LPA) Cuadra conducted an unannounced case management investigation and met with Administrative Assistant Charito Santos. The purpose of this case management visit is to follow up on an informal meeting conducted on 4/4/25 in the Santa Rosa Regional Office to address concerns regarding further operation and management of the facility. Also, areas of concern regarding medication management and ongoing bed bugs’ issue. During today’s visit, LPA learned that the Co-Licensee has not submitted a change within a corporate structure application to the Centralized Application Bureau (CAB), which it was agreed to do so by not later than May 4, 2025. Also, it was agreed to contact an exterminator vendor to address ongoing bed bugs issues by not later than May 4, 2025, which Co-Licensees provided documentation of clearance of bed bug issues signed by exterminator vendor. Co-Licensee was unable to come to the facility due to illness, but updated information will be submitted to CCL. Furthermore, medication management incidents were previously addressed under complaint # 21-AS-20250317092246. No deficiencies cited during today's visit. Exit interview conducted with Administrative Assistant and a copy of this report was given.