complaint·September 18, 2025

Continued from LIC9099... LPA reviewed R1’s physician report dated 12/28/22 indicates that R1 does not have a history of skin condition and they have the capacity for self-care including showering and dressing, which it was confirmed in R1’s care plan dated 3/19/25. Also, review of facility daily care notes confirms that R1 had been seen regularly by their physician. On 8/28/25, LPA conducted interviews with facility staff (S1 and S2), where it was denied by staff any signs of skin issues or rashes identified as scabies in R1’s body. During LPA’s visit on 8/28/25, LPA informed the Licensee and Administrative Assistance of R1’s diagnosis, but they stated that they were not aware of that R1 had scabies. However, facility staff did not make any efforts to check that R1’s roommate was free of scabies until LPA advised them to assess them to identify any signs of rash on their bodies as well as wash their belongings in hot water. LPA discussed the responsibility of staff to ensure resident’s health and safety instituting universal precautions and best practice when caring for the resident with scabies and/or residents in care period. LPA has concluded that there was no supporting evidence that facility staff could have been aware of R1’s diagnosis of scabies to seek medical assistance sooner because R1 did not alert staff that they were experiencing any itching. A finding that the complaint allegation of staff did not seek timely medical for resident with scabies is unsubstantiated meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.