complaint·October 21, 2022

Continued from LIC9099 The logs provided by the police show that they did not respond to the facility regarding the alleged incident as reported and have not responded to any incident at the facility within the referenced time frame. Administrator provided LPA a list of all residents who left the facility in September 2022. Two residents were identified as having passed away and LPA was provided reports of their passing at that time. Neither resident was identified as passing away from ingesting chemicals. LPA observation of cleaning supplies in the kitchen showed that chemicals used for cleaning are stored in a separate room and hoses from the containers are fed to the kitchen sinks through the hoses. Juice containers are loaded into a machine and then dispensed from the machine. Juice and chemicals are stored separately. This agency has investigated the complaints alleging questionable death(s), that staff did not seek medical attention for resident(s) in care in a timely manner and that staff did not report incident(s) involving resident(s) in care. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.