Complaint·December 17, 2024

It is unknown by review of information/record reviews/interviews that eye drop medications were not provided to R1 as prescribed. Facility policy states that medication refills are to be ordered seven days prior to running out. R1's care plan states that RP is to be notified when medications need to be filled, minimum of two weeks in advance notice to RP. Staff were not able to provide proof of a two week in advance request to RP to order R1's powder mix medication. R1 missed the AM dose and will miss the PM dose due to the medication ran out, and is just now on order, R1 will continue to miss the dose till the order is received by RP. There is sufficient information obtained to support that a violation has occurred regarding the reported allegation of "medications are not provided to the resident as prescribed". This deficiency will be cited, 87465(a)(4) Incidental Medical and Dental Care- A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: The licensee shall assist residents with self-administered medications as needed, see LIC9099D. The preponderance of evidence standard has been met, therefore the allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6, Chapter 8), is being cited. Failure to correct deficiencies by due dates, may result in additional deficiency citations and/or civil penalties being assessed. Exit interview conducted with the Administrator Maria Cortes. Appeal Rights Provided.