Incident investigation·October 6, 2022

Licensing Program Analyst Bertozzi arrived unannounced to conduct a Case Management inspection and met with Business Office Manager, Danielle Oseguera. Administrator, Maria Cortes was available by phone. LPA received an incident report from facility indicating that a staff observed another staff treating resident with a lack of dignity and respect. During visit, LPA conducted interviews and per those interviews, involved staff was questioned about the event and stated that they did not recall the events as described. Involved staff no longer works at the facility. No deficiencies cited during this inspection.