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Inspection visit

complaint

BROOKDALE CHANATELicense 4968032412 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Continued from LIC9099 Staff do not help residents in a timely manner - Complaint alleges that because the call button system was not functioning, residents did not receive help in a timely manner. Per interviews, residents were to be checked every two hours when the call button system was not working though interviews revealed that staff were not always able to meet that timeline resulting in at least one resident not having their needs met timely. Based on interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) are found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division & Chapter number), are being cited on the attached LIC 9099D. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(i)Type B

    87303 Maintenance&Operation (i) Facilities shall have signal systems which shall meet the following criteria: (1) All facilities licensed for 16 or more and all residential facilities having separate floors or buildings shall have a signal system which shall: (A) Operate from each resident's living unit. (B) Transmit a visual and/or auditory signal to a central staffed location or produce an auditory signal at the living unit loud enough to summon staff. (C) Identify the specific resident living unit. Requirement not met based on interviews indicating signal system was inoperable for multiple weeks.

  • 87411Type A

    87411 Personnel Requirements - General (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. Licensee did not meet this requirement based on interviews that confirm not all resident's needs were met timely due to the signal system being down and staff not being able to supervise per stated protocol. This is an immediate risk to the health and safety of residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the October 23, 2023 inspection of BROOKDALE CHANATE?

This was a complaint inspection of BROOKDALE CHANATE on October 23, 2023. 2 citations were issued: 1 Type A (serious) and 1 Type B.

Were any citations issued to BROOKDALE CHANATE on October 23, 2023?

Yes, 2 citations were issued (1 Type A, 1 Type B). The first citation was for: "87303 Maintenance&Operation (i) Facilities shall have signal systems which shall meet the following criteria: (1) All fa..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.