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Inspection visit

complaint

BROOKDALE CHANATELicense 4968032412 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Continued from LIC9099 Review of facility call log records indicated that multiple residents have called for assistance and did not receive a response. Records also indicated that multiple residents have waited 30 minutes or longer for assistance. Based on record review and staff interviews, these allegations are Substantiated . A finding that the complaint allegation is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiencies, on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment. **An Immediate Civil Penalty in the total amount of $500 is being assessed for repeat violations of Regulation 87411(a) and 87303(i) more than once in a 12 month period. (See LIC421IM)** Exit interview conducted. Plan of Corrections reviewed and developed with Business Office Director. Copy of report, LIC9099D, LIC421IM, Plan of Corrections, and Appeal Rights discussed and provided to Business Office Director. Signature on form confirms receipt of documents.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87411(a)Type A

    87411 Personnel Requirements - General (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement was not met as evidenced by: based on record review, the Licensee did not comply with the section cited above. Multiple call records showed that residents waited for at least 30 minutes or longer to receive assistance from care staff or did not receive assistance at all. This poses an immediate health, safety or personal rights risk to residents in care.

  • 87303(i)Type A

    87303 Maintenance&Operation (i) Facilities shall have signal systems...:(1)All facilities licensed for 16 or more...(A) Operate from each resident's living unit. (B) Transmit a visual and/or auditory signal to a central staffed location or produce... signal...loud enough to summon staff. This requirement was not met as evidenced by: based record review and interviews conducted, Licensee did not comply with section cited above. Facility call cords need replacement and pagers don't always indicate resident calls. This poses an immediate health, safety or personal rights risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the January 8, 2024 inspection of BROOKDALE CHANATE?

This was a complaint inspection of BROOKDALE CHANATE on January 8, 2024. 2 citations were issued: 2 Type A (serious).

Were any citations issued to BROOKDALE CHANATE on January 8, 2024?

Yes, 2 citations were issued (2 Type A, 0 Type B). The first citation was for: "87411 Personnel Requirements - General (a) Facility personnel shall at all times be sufficient in numbers, and competent..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.