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Inspection visit

Incident investigation

FIVE PALMS CARE HOMELicense 4968033002 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Cuadra arrived unannounced to follow up on a self reported death incident and met with Caregiver, Robertson Cirineo. The purpose of this case management inspection is to follow up on a self-report death report submitted to Community Care Licensing (CCL) on 10/15/25. According to death report sent in by the facility, resident R1 was rushed to Kaiser Emergency Room on 10/8/25 at about 7am due to vomiting, R1 reported to be in pain, and black/tarry appearance. Responsible parties were notified. According to death report dated 10/14/25, R1 was diagnosed with renal failure and passed away on 10/9/25 at 1:45pm. During today's visit, LPA conducted file review and spoke with Administrator. File review indicated that R1 had a previous hospitalization back on 9/21/25 and returned to the facility within two days on 9/23/25 where they were seen due to abdominal pain, chronic ulcer of left heel -unspecified depth (chronic), pressure ulcer of sacrum-unspecified stage. The hospitalization was reported to CCL, but the unstageable wound was not reported to CCL. After visit summary indicates follow up visit for wound care on 9/25/25. Also, R1 had history of urinary tract infections (UTI). According to Administrator, R1 only had a small red dot in their sacrum, but ignores the reason why Licensee did not report it to CCL. LPA have requested to the Administrator R1's death certificate to be submitted for review and it was agreed that they will submit it once receive it. Also, LPA was unable to review R1's records including Physician's Report, chart notes and care plan, because records were not available at the facility for LPA's review. The Department will be reviewing documents once received to investigate the unexpected death of resident due to R1 was not receiving hospice services and death was unexpected. Deficiencies are cited from the California Code of Regulations (CCRs), Title 22 (Div- 6), Chpt 8 & the H&S Code. Failure to correct the deficiency and/or repeat deficiencies within a 12-month period may result in civil penalties. Appeal Rights Given. Exit interview conducted with Administrator and a copy of this report was given.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87211(a)(2)Type B

    87211 Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports..: (2) Occurrences, such as...major accidents which threaten the welfare, safety or health of residents..., shall be reported within 24 hours either by telephone or facsimile to the licensing agency and to the local health officer when appropriate. This rerquirement was not met as evidence by: Based on LPA's observations, records review and interview with Administrator, the facility did not notify CCL within 24 hours of occurreence of R1's death which poses a potential risk to the health & safety of the residents.

  • 87506(d)(e)Type B

    87506 Resident Records (d) All resident records shall be available to the licensing agency to inspect, audit, & copy upon demand during normal business hours…(e) Original records...shall be retained for a min of 3 years following termination of service to the resident. This requirement was not met as evidence by: Based on LPA's record review and interview with Licensee, the facility did not have available R1's records when requested by CCL, which poses a potential health and safety risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the October 17, 2025 inspection of FIVE PALMS CARE HOME?

This was a other inspection of FIVE PALMS CARE HOME on October 17, 2025. 2 citations were issued: 2 Type B.

Were any citations issued to FIVE PALMS CARE HOME on October 17, 2025?

Yes, 2 citations were issued (0 Type A, 2 Type B). The first citation was for: "87211 Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports..: (2) Occurrences, su..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.