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Inspection visit

complaint

CARRIAGE HOUSELicense 4968035951 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst(LPA) Dina Alviso arrived unannounced to conduct a complaint investigation regarding the above allegation and met with Licensee/Administrator Josephine Blancaflor Complaint alleges that a resident's responsible party was not refunded following resident's passing; Residents personal belongings were moved out 9/22/21. Licensee confirmed to the LPA that she had not reimbursed the due refund within the regulation/HSC required time frame. The allegation that the facility did not provide required due refund in a timely manner is Substantiated. A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. Deficiencies cited from the California Code of Regulations, Title 22, Division 6 of California Regulation and Health and Safety Code. Appeal rights given to the Administrator. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.652Type B

    HSC-1569.652 Termination of admission agreement upon death of resident; removal of resident’s property; refund of fees paid; notice of contract termination and refunds. (c) A refund of any fees paid in advance covering the time after the resident’s personal property has been removed from the facility shall be issued to the individual, individuals, or entity contractually responsible for the fees or, if the deceased resident paid the fees, to the resident’s estate, within 15 days after the personal property is removed. Licensee did not meet this requirement based on financial record reviews, email reviews, and Interviews with Licensee, and other party(s). Per LPA’s review, the refund was requested twice, and Licensee responded to the 2nd request on 11/29/21 that she would have her accountant mail out a check today. Licensee confirmed to the LPA that she had not refunded the responsible party (RP) within 15 days as required for a resident who passed away and whose personal belongings were moved out by 9/22/21. Licensee stated that she has sent out a refund to the responsible party (RP) and she will be notified when the RP receives due refund. This is a personal rights violation.

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FAQ · About this visit

Common questions about this visit

What happened during the December 3, 2021 inspection of CARRIAGE HOUSE?

This was a complaint inspection of CARRIAGE HOUSE on December 3, 2021. 1 citation were issued: 1 Type B.

Were any citations issued to CARRIAGE HOUSE on December 3, 2021?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "HSC-1569.652 Termination of admission agreement upon death of resident; removal of resident’s property; refund of fees p..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.